SHOULD HIRING MANAGERS GIVE ADVICE TO UNSUCCESSFUL JOB CANDIDATES?

Jeff Mignault • August 26, 2016

Hiring managers sit through a lot of interviews. For every good interview, there are the bad ones—the awkward ones, the cultural mismatches, and so on. At the end, only one candidate remains standing. Everyone else is thanked for their time and told they weren’t selected.

Rejection raises questions for a candidate: Why were they rejected? What did they do wrong? Could they have done something differently? Candidates, understandably, want feedback on their interview performance. But should hiring managers dole out that advice?

THE CASE FOR GIVING ADVICE

While many companies will opt not to give unsuccessful job candidates feedback, there is a case for doing so. First and foremost may be that your hiring team actually liked the candidate or thought they had some impressive skills, but their interview was less than stellar. Giving them some constructive feedback could help the candidate in their next interview—which might just be for another position at your company. Job seekers also appreciate feedback, since it allows them to prepare themselves for the next interview. If they’re never given any feedback on what they’re doing “wrong,” they can become incredibly frustrated with the job search. After all, doing the same thing over and over and expecting different results is the definition of insanity. Giving advice may be especially useful for internal candidates who are likely to apply for subsequent positions.

In some sectors, such as the civil service, employers may be required to give unsuccessful candidates feedback. Most employers, however, aren’t legally obligated.

THE CASE AGAINST GIVING ADVICE

Giving advice to unsuccessful candidates has its advantages; candidates often appreciate getting more concrete feedback, and it can help prepare them for the next interview, whether it’s with you or another company.

The list of reasons not to give advice is a lengthier one. First, many companies and hiring managers opt not to give feedback because they simply don’t have time. You may be interviewing 10 or more candidates for a position, which means you need to write 9 feedback reports for unsuccessful candidates. Then there’s the issue of “leading on” candidates: Giving feedback sends a mixed message to candidates. It suggests that if they argue with you, or interview with you again and do just a couple of things differently, you’ll hire them. Of course, that can lead to more frustration and upset when you do interview a previously unsuccessful candidate—and reject them again! Feedback isn’t meant to be a tip-sheet on how to get hired, although some candidates may take it that way.

A third reason—and arguably the most important one—is that advice can easily be misconstrued. If a job seeker believes they have been discriminated against, they could use your feedback as evidence that demonstrates discriminatory hiring practices at your firm. That could result in a lawsuit—a situation no employer wants to face.

TO GIVE OR NOT TO GIVE

Whether or not hiring managers should give advice to unsuccessful job candidates remains an open question. On the one hand, job seekers often appreciate the time and effort it takes for a hiring manager to give them some feedback—and it’s more satisfying to hear about what you can work on than to receive a note that there was another candidate who had more experience. On the other hand, it can cause headaches for a company as unsuccessful candidates reapply with the expectation of being hired. And giving out advice can place an unfair burden on hiring managers, who then spend time doling out information to people who don’t even work for them.

All in all then, advice for unsuccessful job candidates must be given with discretion when the hiring manager or company deems it appropriate.

admin-dev

Businessperson worried about HR compliance risk
January 22, 2025
Is your company HR compliant? Business owners can use our guide to HR compliance peace of mind and receive expert insights from AugmentHR, a Toronto HR outsourcing firm.
Workplace Harassment Guide Policy example
December 17, 2024
When did you last review your workplace harassment policy? Expert insights from the HR consultants at AugmentHR consulting into how your organization can reduce occurrences and manage harassment situations.
An image of a woman looking at HR costs
December 4, 2024
How can an HR department reduce costs? 11 Approaches from the top HR consultants at AugmentHR consulting
Pharma Tech Team
November 21, 2024
How HR can address the digital skills gap in Pharma and Biotech by Pharma HR leadership veterans at AugmentHR Consulting
November 14, 2024
How much should HR cost per employee? Or as a percentage of revenue? Benchmarks from the HR professionals at AugmentHR consulting
October 21, 2024
Worried AI is going to replace HR? 6 challenges of AI for HR professionals by Athina Iliadis, HR consulting veteran at AugmentHR.
Leadership training program session
September 3, 2024
Leadership training programs: why they’re important and how to get them for less by AugmentHR, an outsourcing HR firm in Toronto.
August 21, 2024
How to write a great job posting: stats, tips & step-by-step instructions by veteran HR consultant Kimberly Blake of AugmentHR, a Toronto HR outsourcing firm.
Female exec reviewing results of an HR Audit
July 17, 2024
An HR Audit? What they are & how they can help you find what you’re missing in your HR practices by the HR consultants at AugmentHR outsourcing.
Effective outplacement assistance services
June 25, 2024
Need to learn about Outplacement Services….fast? Senior HR Consultants from AugmentHR provide a comprehensive guide to common outsourcing services questions.
More Posts
Share by: