Performance Management

One thing the best companies to work for have in common is that they show an interest in your career trajectory. These companies have touchpoints with every individual woven into the company culture where they regularly discuss goals, plans, challenges, and strengths. These companies tend to be high performing and have low attrition… BUT it’s easier said than done, and that’s where we can help.

  • Performance Review Design

    Not sure where to start? We can help you build your performance reviews / performance appraisals from scratch. 


    At AugmentHR, we collaborate with you to develop a customized performance reviews system encompassing key job responsibilities, associated projects and objectives (defining "WHAT you do"), and the desired core behaviors ("HOW you do it"). 


    This system will be meticulously adapted to align with your unique work environment and performance management framework.

  • Performance Management Training (Employee and Manager)

    Performance appraisals are almost universally met with reluctance. Managers often find them burdensome, while employees may view them with apprehension. However, our training program is designed to transform this process into a positive, much less onerous process for all parties.


    Our training provides clear guidance for both managers and employees, covering essential elements such as self-assessment, using concrete examples and metrics, fostering recognition, addressing challenging topics, crafting development plans, and much more. Each session is thoughtfully structured and efficient, lasting for just two hours.

  • Competency Modeling

    What Are Competencies?


    Competencies encompass the essential skills, knowledge, and behaviors necessary for achieving success in a particular role. 


    How Does Competency Modeling Work?


    Once engaged, AugmentHR provides our clients with an online competency assessment to assist them in pinpointing the competencies essential for a given position. 


    The information can then be utilized to create an interview guide, establish onboarding plans, develop personalized development plans, conduct training sessions, facilitate talent management initiatives, contribute to succession planning, and beyond.

  • Talent Review

    In the world of small to medium-sized businesses, the AugmentHR Talent Review Process is your key to unlocking the true potential of your workforce. This comprehensive employee assessment procedure is designed to help your organization thrive. Here's how it works...


    • Individual Talent Profiles: 

    Each member of your team creates an Individual Talent Profile that showcases their educational background, work experience, language skills, strengths, areas for development, and career aspirations.


    • Leadership Forum Discussions: 

    In a dedicated leadership forum, we systematically go through each employee's background, career interests, performance, and future potential within your company. This process allows us to identify high-potential employees, address any low performers, and evaluate the contribution of each team member to your organization.


    • Crafting Development and Succession Plans:

    During these discussions, we work together to create individualized development and succession plans. These plans help your employees grow within your organization, ensuring a continuous pipeline of talent for critical positions.


    • Identifying Retention Risks, Key Talents, and Critical Positions: 

    As we assess your team, we also pinpoint any retention risks, key talents, and critical positions within your company. This insight is invaluable for retaining top talent and strategically positioning your business for success.


    • Pre-cursor to Performance Management: 

    Think of the Talent Review Process as a precursor to your performance management process. It sets the stage for goal setting, feedback, and ongoing performance improvement, making your team more agile, motivated, and aligned with your company's objectives.


    Investing in the Talent Review Process is a strategic move for any forward-thinking small to medium-sized business. It's your opportunity to harness the full potential of your workforce, drive growth, and ensure the long-term success of your organization.


  • Succession Planning

    Following the organization's talent review, we embark on the crucial task of identifying successors for key management and leadership roles. Each potential successor undergoes a comprehensive evaluation that delves into their strengths, areas for development, and the specific experiences and training required to bolster their readiness for promotion to higher-level positions.


    Successors are categorized into three distinct readiness levels...

    • Ready Now: These individuals possess the capabilities and skills needed to step into higher roles immediately.
    • Ready in 1-2 Years: Successors in this category demonstrate substantial potential and are on a trajectory to be fully prepared for elevated roles within the next 1-2 years.
    • Ready in 3-5 Years: Those identified as "Ready in 3-5 Years" represent emerging talent with great promise, requiring a longer-term developmental approach to ensure their readiness for advanced positions.

    This meticulous exercise serves multiple critical functions:


    Mitigating Organizational Vulnerabilities: By pinpointing potential successors, we proactively identify areas of vulnerability within the organization. This enables us to be better prepared to address any gaps that might emerge should a key individual in a critical position depart the company.


    Ensuring Continuity: The succession planning process is a robust strategy for safeguarding continuity in leadership and management. It assures that a well-prepared cadre of leaders is ready to step in when needed.


    Fostering Skill Development: The commitment to developing potential successors ensures that the organization is consistently nurturing talent, cultivating essential skills, and facilitating the growth of future leaders.


    In summary, the talent review process is not merely a snapshot of the current state of the organization's leadership potential; it's a dynamic mechanism that guarantees the cultivation of leadership readiness at all levels, contributing to the long-term success and resilience of the company.

  • Performance Rating Calibration Exercise

    Before diving into the performance evaluation phase, the performance rating calibration exercise provides a valuable opportunity to scrutinize the "pre-ratings" assigned to each employee. This step is instrumental in securing consistency throughout various departments and across the entire organization. 


    Generally, in a high-performing organization, ratings adhere to a bell curve distribution, with approximately 5-10% of employees falling into the "needing improvement" category, around 70% meeting expectations, and the remaining 20-25% exceeding expectations. This systematic approach not only fosters consensus among senior leaders but also garners their support for the forthcoming performance ratings.

  • Development Planning

    A key deliverable from the performance management process is the creation of a well-structured development plan for every employee. This plan focuses on three crucial areas:

    • Addressing Performance Gaps: The initial step involves tackling any performance gaps identified during the evaluation process. If there's a deficiency in skills or competencies, we develop training and coaching strategies to bridge these gaps and enhance the employee's performance.
    • Meeting Evolving Business Needs: The second aspect centers on aligning employee development with upcoming business requirements. This includes assessing if there are new skills essential for the team or function to meet future objectives. For example, if the organization plans to implement a new ERP system, we work to ensure employees acquire the necessary technical expertise to support this initiative effectively.
    • Fulfilling Career Aspirations: Lastly, we pay heed to individual career aspirations. By collaborating closely with employees, we craft experiential and high-impact development plans that not only enhance their current performance but also advance their career goals within the organization.

    These development plans are tailored to each employee's unique needs and growth potential, fostering a dynamic and adaptive workforce ready to meet both current and future challenges.

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